About the Role
The Analysis & Prevention (A&P) team plays a critical role in identifying, investigating, and mitigating risks on our platform.
Leveraging your expertise in Trust & Safety, you will conduct root cause analyses, detect emerging risk patterns, and collaborate closely with cross-functional partners to implement immediate containment measures and inform long-term prevention strategies. Your analytical rigour and domain knowledge will help safeguard the integrity of our platform and enhance user trust.
Responsibilities
- Investigate Trust & Safety escalations, platform abuse trends, and systemic risks through structured analysis and RCA methodologies.
- Identify root causes of high-impact issues and propose both short-term containment measures and longer-term improvements.
- Collaborate directly with regional and global teams across Risk Response, Policy, Product, Engineering, and Operations to ensure timely tracking & implementation of containment measures and prevention strategies.
- Generate clear, actionable insights and reports to inform decision-making at various organisational levels, including leadership.
- Support the development and refinement of risk detection methodologies and best practices for analysis and containment efforts across regions and teams.
- Monitor the effectiveness of implemented solutions, track key risk metrics, and recommend adjustments as necessary
- Stay up-to-date with evolving Trust & Safety risks and industry trends to proactively identify new threats.
- Communicate complex analytical findings effectively to both technical and non-technical stakeholders.