Application/Tech Delivery Manager
Group Technology and Operations (GTO) provides software and system development, information technology support services and banking operations.
We have centralized and standardized the technology components into Singapore, creating a global footprint which can be utilized for supporting our regional subsidiaries and the branches around the world. We operate and support 19 countries with this architecture to provide a secure and flexible banking infrastructure.
Our Operations divisions provide transactional customer services for our businesses while also focusing on cost efficiency through process improvements, automation and straight through processing.
Experience: 10 years
Job Mode: Contract
Work Mode: On-site
Responsibilities:
Participate in end-to-end projects for system implementation of Machine Learning Suite (MLS)
•Engage and collaborate with Architects, Security and Development Lead to ensure solution design complies with enterprise design principles, security and control standards
•Liaise with application teams across group and countries build the enhancements according to the technical solution plan
•Analyse user requirements and convert requirements to design document and other system documentation to capture key design decisions
•Plan technical deliverables, perform design and development works to meet project’s requirements within schedule
•Perform data mapping and process mapping with interfacing applications
•Escalate issues that impacts project schedule on timely basis and propose workarounds/resolutions
•Create technical documents for the solutions. Compile timely, comprehensive, and accurate documentation as requested
•Test, maintain and recommend software improvements to ensure strong functionality and optimization
•Work with production support team members to conduct root cause analysis of issues, review new and existing code and/or perform unit testing
•Partner with Test Management teams to ensure completion of SIT, UAT, performance / load testing and application security testing with quality result
•Liaise with other application teams and business users to prepare test cases and test data prior to testing in UAT and Mock Run environment
•Manage project change request approval windows and deployment schedule
•Facilitate and provide technical and testing support before and after production deployment
•Liaise with other units across IT and Business in the organization
•Manage external vendors for project delivery within schedule
Requirements:
Must Have
•Strong sense of ownership and urgency in driving project deliverables, actively tracking timelines, escalating issues when needed, and ensuring accountability across teams.
•At least 10 years of experience / knowledge in Project Management, Financial Management, Application Management, Risk and Issue Management, Change Management and Resource Management
•At least 10 years of experience in application architecture, development, system integration and software design
•At least 8 years of experience in Production Support Management, Incident and Problem Management
•Knowledge in networking, firewall, data migration, password encryption, SSO integration, and disaster recovery planning and testing
•Ability to multitask effectively and handle large amounts of information and data
•Highly driven, pro-active and a strong team player
•Excellent interpersonal skills and written and verbal communication skills
Good to Have
•Experience in Machine Learning, Data Analysis, Cleaning and Transformation
•Experience in Hadoop ecosystem and technologies
•Experience in PySpark, Spark, Python, Scala, Kafka, ETL, shell scripts
•Experience in NoSQL database or Big Data
•Experience in Control-M, Remedy, JIRA, CICD, Bitbucket, Jenkins, Artifactory, Aldon
•Experience in SharePoint and Confluence
•Experience in Procurement and contractual review and management
Key Domain/ Technical Skills:
•Experience in Compliance
•Experience in AI Machine Learning
•Experience in Application Development, System Implementation and Integration
About Encora
Encora is the preferred digital engineering and modernization partner of some of the world’s leading enterprises and digital native companies. With over 9,000 experts in 47+ offices and innovation labs worldwide, Encora’s technology practices include Product Engineering & Development, Cloud Services, Quality Engineering, DevSecOps, Data & Analytics, Digital Experience, Cybersecurity, and AI & LLM Engineering.
At Encora, we hire professionals based solely on their skills and qualifications, and do not discriminate based on age, disability, religion, gender, sexual orientation, socioeconomic status, or nationality.