Central
Full Time
$4800 - $5500 per month
Job Responsibilities:
- Support the Unit Manager in daily operations of food service at the assigned site (e.g., cafeteria, institutional catering environment)
- Lead, motivate, and supervise front-line F&B staff to ensure smooth, high-quality service delivery
- Monitor and maintain staff schedules, attendance, and training records; assist in reporting and documentation as required by management
- Ensure professional customer service standards are upheld at all times; handle customer and staff feedback or issues promptly and effectively
- Uphold operational excellence by ensuring compliance with company SOPs and service standards
- Work collaboratively with cross-functional teams and contribute to site improvements and special projects
- Perform operational duties on a rotational basis and any other tasks assigned by the Unit Manager or Management team
Health and Safety Responsibilities:
- Comply with Compass Group’s health, safety, and security procedures
- Ensure team adherence to hygiene and personal presentation standards
- Participate in regular HSE briefings and support site-wide safety initiatives
- Report all incidents, accidents, and hazards promptly
- Complete mandatory HSE training as scheduled
- Enforce compliance with site food safety plan and hygiene procedures
HSE Policy / Procedure Documents:
- Compass Group Health, Safety, and Environment (HSE) Policy
- Employee Health, Safety, and Environment Handbook
- Standard Operating Procedures (SOPs) and Process Work Instructions (PWIs)
- Material Safety Data Sheets (MSDS)
Job Requirements:
- Minimum 5 years of relevant experience in F&B operations and supervisory roles
- Willingness to work shifts, weekends, and public holidays
- Prior experience in cafeteria or institutional catering environments is essential
- Proficient in Microsoft Office and basic administrative tools
- Strong leadership, interpersonal, and problem-solving skills