Company Description
At Pullman Singapore Hill Street – our world is your playground; where playfulness meets peak performance, creativity meets innovation, business meets success.
The 350-room hotel will feature a rooftop bar and executive lounge with sweeping views over Fort Canning, the Singapore River, and St Andrew’s Cathedral, along with a vibrant lobby, health and fitness centre and pool.
At Pullman Singapore Hill Street, we don't do ordinary. We challenge the status quo, redefine hospitality with seamless, fun, cool and smart interactions. #BELIMITLESS
Pullman is the high-end international brand of the Accor group, mainly targeted at cosmopolitan travelers who have wide connections and enjoy combining work and pleasure.
Accor is a world leading augmented hospitality group, with over 40 brands and more than 5,300 hotels all over the world. Come join us to make the world more welcoming, caring and inspiring.
Job Description
Responsible for operations within assigned stations, administration and profitability of the bar. This includes the preparation and presentation of all beverages in conformance to product and performance standards, maintaining of operating equipment’s, provide sound suggestions and up selling of food and beverage, and engaging guests in professional and friendly conversations.
Job Responsibilities
- In charge of the day to day running of the roof top bar, giving direction to the entire service team, and ensuring adequate coverage according to established practices and maximize on labour potential.
- Have a “hands on” approach leading as an example for his team striving for the optimum guests satisfaction at all times and building relevant contacts in the market (guests and industry players).
- Develop and train team members to create a dynamic and performant environment whilst achieving the team member’s satisfaction goals.
- Continually focus on achieving outlet profitability through revenue generation and effective cost controls.
- Analyse current market trends and constantly look for opportunities to develop the business through creativity and efficient promotional activities.
- Facilitate the smooth running of the department through adequate supply of materials and equipment.
- Effectively communicate with team members through regular daily & weekly briefings with team members on current key activities and targets.
- Is a team player and helps other hotel departments when operation requires it.
- Work closely with the restaurant service team and the chefs in order to deliver luxury service in the dining area
- Play a leading role in the creation and organisation of F&B events and work closely with the relevant teams including S&M team to organize events professionally and smoothly.
- Update regularly the par stocks for accurate levels according to the activity and F&B promotions.
- Create the Bar Standard Operating Procedures and update them regularly.
- Analyse the operation and the P&L monthly statement and revert with analytic comments for management.
- Ensure compliance with health, safety, food handling, and hygiene standards.
- Handle guests' feedback promptly.
- Ensures proper care, security and maintenance of hotel equipment.
- Supervises the storage and operational area, ensuring that the outlet(s) are clean and tidy at all times.
- Monitors staff grooming, attitude and degree of professionalism to ensure strict adherence to the standards of quality service.
- Be fully conversant with hotel fire & life safety/emergency procedures.
- Attend all briefings, meetings and trainings as assigned by management.
- Perform other duties as directed by the management.
Qualifications
Qualifications / Requirements
- Minimum 2 years experience of similar capacity in the hospitality industry.
- Extensive beverage and cocktail bar service operations knowledge
- In-depth working knowledge of alcoholic and non-alcoholic beverages
- In-depth working knowledge of beverage cost control procedures
- Able to lead and motivate the team.
- Able to work under pressure.
- Possess good leadership and supervisory skills.
- Able to work in a fast paced environment, with a keen eye for quality control.
Additional Information
- 5-day Work Week.
- Duty Meals are provided.
- Heartist F&B Discount and/or Preferential Room Rates at worldwide Accor Hotels.
- Flexible Benefit – Dental/Optical/Vacation Expenses.
- Comprehensive Medical & Insurance Coverage.
- Local/Overseas Career Development & Growth Opportunities.