Job Description
- All Business Operations in Maintaining contact with the Mission, Finance, HR and Administration functions in coordination with Heads of Corporate Finance, HR and Administration respectively
- Adherence as per SLAs with Mission
- Implement, maintain and manage an effective system of controls for monitoring operational performance
- Ensure Security of Operations
- Ensure personal & professional development of team and provide for necessary trainings, seminars, sessions etc.
- Ensure Internal Customer (Employee) Satisfaction
- Responsible for adherence to agreed processes for all ICAC
- Consistently achieve the SLAs through process enhancement, monitoring key deliverables and tracking key indicators of the business for the cities
- Manage Security (Physical & Data) at the Application Centres and to ensure effective controls are in place to pre-empt any physical / data security breach incidents
- Develop and influence relationships with key decision makers from the Mission
- Conduct resource planning and allocation, manpower forecasting activities for the given cities on a regular basis
- Ensure conduct of Product and Process Training to all staff on a regular basis through coaching and development
- Ensure employee satisfaction survey match company expectations
Job Requirements
- Possess a Bachelors's degree in a related discipline and/or equivalent professional qualifications.
- Minimum 1-3 years in Management role required.
- Proactive, committed and able to work under pressure.
- Excellent interpersonal skills and ability to work in a team.
- Knowledge of Indian dialects is essential
Alankit: Immigration Services to Singapore
As an entrusted partner to the Ministry of External Affairs, Govt. of India, Alankit provides reliable attestation, apostille, and CPV services for seamless immigration. Our services cater to businesses and individuals, efficiently navigating complexities through our 2 Collection Centres in Singapore:
Locations
1. The Bencoolen
- 180B Bencoolen Street, Units 1-4
- Singapore 189648
2. IOB Building
- 64 Cecil Street, 6th Floor
- Singapore 049711
We provide a pathway to your global aspirations, offering expert services for a smooth immigration experience.
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