Acute Care Technology• Verify PO pricing and entering of Sales Order into SAP/Oracle system • Process, track and monitor Customer Orders effectively and accurately • Monitor daily Backlog status • Maintain high level of communication and liaison with Customer Service, Procurement and Warehouse Team for accurate shipment status. • Maintain effective communication with inbound/outbound team to accurately provide updates and handle Customer's Expectation • Coordinate with Finance team for accurate invoicing • Provide professional response to customer’s phone and or email enquires • Working closely with Sales team to establish and maintain strong Customer Satisfaction and business relationship • Attending and answering to Customer phone calls/emails • Any other additional duties not listed above may be deemed as appropriate by the Operations Manager