- “Looking for more than just a job? Let’s grow, learn, and lead together.”
- Launch Your Career in Cyber Security Engineer with M2 Talents
Roles and Responsibilities:
Tenable Product Operation
Time & Material (T&M) support for CUCM Troubleshooting ,
1. Tenable Product Operation – Roles and Responsibilities
Job Title: Tenable Product Operations Engineer
Responsibilities:
- Manage and maintain Tenable vulnerability management products (e.g., Tenable.io, Tenable.sc) across the organization's infrastructure.
- Schedule and monitor regular vulnerability scans and ensure successful completion without service disruptions.
- Analyze scan results, prioritize vulnerabilities, and escalate critical findings to relevant stakeholders.
- Coordinate with infrastructure and application teams for patch validation and remediation efforts.
- Ensure timely updates of plugins, scan policies, and asset classification within the Tenable environment.
- Generate periodic vulnerability and compliance reports for internal audit and management review.
- Perform system health checks and resolve Tenable platform-related operational issues.
- Maintain documentation of Tenable configurations, processes, and operational procedures.
- Work with the Cybersecurity team to ensure compliance with security policies, industry standards, and MOM regulatory expectations (where applicable).
- Assist during security audits or MOM inspections related to IT security posture.
2. CUCM Troubleshooting (T&M Basis) – Roles and Responsibilities
Job Title: Cisco Unified Communications (CUCM) Support Engineer (T&M Engagement)
Responsibilities:
- Provide Time & Material (T&M)-based on-site or remote troubleshooting support for Cisco Unified Communications Manager (CUCM).
- Diagnose and resolve issues related to call routing, registration, voicemail, codec negotiation, and device provisioning.
- Work closely with customer IT/network teams to resolve CUCM faults impacting voice/video services.
- Perform configuration changes, patch updates, and system backups upon request.
- Document all troubleshooting steps and provide detailed service reports per T&M engagement guidelines.
- Ensure all activities comply with Singapore’s MOM safety and operational standards during on-site support.
- Adhere to SLAs and response times agreed under T&M engagement terms.
- Provide handover and knowledge transfer to internal teams after issue resolution.
- Maintain confidentiality of customer data and ensure secure handling of credentials or system access.
- Advise on best practices to enhance system performance, stability, and compliance.
Requirements
- Diploma or Degree in related field
- Minimum 2 year of experience in B2B business.
- Excellent communication, negotiation, and interpersonal skills
- Highly self-motivated with a proven ability to meet sales targets.
Why Join Us?
- People-First Culture: We value individuals as much as performance. At M2 Talents, every team member is treated with respect, transparency, and empathy.
- Competitive Compensation & Incentives : Enjoy a fair base salary along with performance-based commissions and rewards that recognise your contributions.
- Flexible Work Arrangements: We offer hybrid and flexible working options to support work-life balance and personal wellbeing.
- Transparent Growth Path : Clear career progression, regular performance feedback, and mentorship to help you grow professionally.
- Training & Certification Support : We encourage continuous learning, including CEI certification sponsorships and HR upskilling opportunities.
- Positive & Inclusive Work Environment: A women-led firm that embraces diversity and fosters a collaborative, supportive team culture.
- Ethical & Compliant Operations : We take pride in operating with full MOM compliance, ensuring a legally sound and secure work environment.
- Health & Wellness Support : Paid leave, medical allowance, and wellness initiatives to care for your physical and mental health.