Job Summary:
We are seeking a motivated and technically skilled Field Service Engineer (Scientific Analytical Instrument) to support our customers by providing after-sales technical services for scientific and analytical instrumentation. The ideal candidate will have a background in engineering, with hands-on experience in installation, commissioning, calibration, and servicing of analytical equipment. This role involves direct interaction with customers at their sites and requires a strong understanding of scientific analyzers and instrumentation.
Key Responsibilities:
- Perform installation, commissioning, calibration, training, preventive maintenance, troubleshooting, and repair of analytical instruments at customer sites.
- Provide technical support and solutions to customers, ensuring minimum downtime and high satisfaction.
- Maintain accurate service reports and documentation related to each site visit or technical activity.
- Work closely with internal teams (Sales, Applications, Technical Support) to address customer requirements and feedback.
- Ensure adherence to company safety, quality, and service protocols.
- Assist in product demonstrations or technical presentations if required.
- Maintain strong customer relationships through professional communication and timely support.
Requirements:
- Degree/Diploma in Mechanical, Electrical, Electronics, or Chemical Engineering , or an equivalent qualification.
- 2–4 years of experience in servicing scientific or analytical instruments is preferred.
- Technical understanding of scientific analyzers and laboratory instrumentation (e.g.,Fluorescence, Particle Size Analyzer, Spectroscopy, etc.) would be advantageous
- Strong diagnostic and problem-solving skills with the ability to work independently on-site.
- Good communication and interpersonal skills to work effectively with clients and team members.
- Willingness to travel locally or regionally for on-site service assignments.
If interested, please submit your application to cvs@jdawms.com with your expected salary and resume.
We regret that only short-listed candidates will be contacted shortly. By submitting your application or resume, you agree to the collection, use, retention, and sharing of your personal information with potential employers for their assessment.
JDA WMS Pte Ltd | EA Personnel: Pham Thi Tuyet Mai
EA License No: 23S1595 | EA Registration No: R25127838