- Oversees the daily operations of restaurants and other food service outlets
- Ensure high standards of customer service, manage staffs and uphold health and safety regulations
- Supervising and scheduling staffs shifts
- Training and mentoring staffs
- Managing employee performance and addressing any issues
- Participating in recruitment and hiring processes
- Fostering a positive and productive work environment
- Ensuring smooth daily operations of the F&B outlets
- Monitoring food and drink quality
- Maintaining cleanliness and organization of the service areas
- Coordinating with kitchen staffs
- Handling customer complaints and feedback
- Ensuring compliance with health and safety regualtions
Requirements
- Experience in food and beverage service
- Strong leadership and communication skills
- Knowledge of health and safety regulations