Envoy Global is a proven innovator in the global immigration space. Our mission combines our industry-leading tech platform with holistic service to streamline, simplify and expedite the immigration process for employers and individuals.
At Envoy Global, our Global team is growing, and we have no plans to slow down! Therefore, we are looking for a Global Immigration Manager for our Singapore office, who will oversee the country/regional immigration team. This position demands extensive experience in people management, engaging with clients, and implementing case and internal processes.
As our Global Immigration Manager, you will be required to:
- Serves as the lead for the country/region
- Advise immigration rules to news team and support any adhoc reporting
- Advise strategy for complex cases
- Serves as point of escalation
- Organize and plan OOO cover
- Attend and participate in client calls as needed
- Work closely with AM Pods for any client matters
- Communicate with immigration authorities to clarify guidance notes/request application update and/or escalate applications when immigration authorities fails to meet its processing standard/withdraw applications and/or request refund of government fees
- Manage team’s continuing professional development and assessing training requirements
- Review case assessments and initiations to ensure optimal caseload
To apply for this role, you must possess the following skills, experience, attributes, and qualifications:
- Ability to interact and communicate clearly and effectively
- Ability to manage a team
- Ability to work under pressure and tight deadlines
- Excellent time management, and organizational skills
- Attention to detail, capacity to prioritize, manage and execute multiple tasks
- Strong proficiency with MS Office Suite
- Oral and written proficiency in English
- Minimum 5+ years of immigration experience;
- Minimum 2+ years of immigration team lead experience;
- Bachelor’s Degree or above
If this role excites you, please take a moment to complete the questionnaire below and attach your current resume. We look forward to your prompt response.