To support vessel performance monitoring and operational efficiency through system management and data analysis, while also assisting office users with issues related to the Shipnet and Eye Share platforms.
➢ Assist and trouble shoot the error faced by Office personal in case of any issues with Shipnet and Eye Share Application.
➢ Raise cases, Co-ordinate, keep track and implement the fix suggested by the Shipnet Consulting team and Eye share Support team
➢ Participate and involve in feature improvement/ enhancement activities pertaining to the 2 software (Shipnet & Eye share) to make the software more user friendly,
➢ Creating patterns and monitor Eye Share Capture for any stuck invoices and rectify the issue.
➢ Provide support to the vendors in case of any issues being faced by them related to supplier portals.
➢ Handling data to produce LUB Oil monitoring and vessel analysis reports,
➢ Handling data related to Vessel Performance for all Container vessels on every month.
➢ Generating Ship certificate Due dates and providing these outlined details to all the SI's every month for their easy reference.
➢ Generating open reports status and providing these outlined details to all the SI's every month for their quick review.
➢ Coordinate with Vessel and vendor and Handle vessel requisition. Make arrangements of spare parts, stores and Lube Oils for assigned vessel.
➢ Prepares Courier/FedEx orders for shipment including all associated paperwork, recordkeeping, and labeling of assigned vessels.
➢ Clear invoices on time with accurate details for the assigned vessel.
➢ Participate in preparation of Annual Reports, Dry Dock reports of assigned vessels.
➢ Participate in the Budget and Quarterly statement preparation of the assigned vessel in CELF.