- Provide operational end-user support like shakedown, monitoring the availability of the applications, deployment, system health check, etc
- Troubleshoot and investigate cause of user’s problem
- Attend to incidents and problem resolution within stipulated SLA
- Maintaining and updating technical documents and procedures
- Interface with different stakeholders in the project (security team, customers, infra and application teams)
Job Types: Full-time, Contract
Work Location: In person