INFORMATION TECHNOLOGY PROJECT LEADER
Job Description & Requirements
We seek a hands-on IT Engineer to lead end-to-end project execution from planning and stakeholder coordination to hardware/software deployment—while supporting presales activities.
The role demands a detail-oriented organizer who can manage logistics (shipments, cabling, installations), ensure customer satisfaction, and deliver technical sales presentations. Retail experience is a plus.
Key Responsibilities:
End-to-End Project Management
- Stakeholder Coordination: Liaise with clients, vendors, internal teams, and contractors to align project goals, timelines, and deliverables.
- Logistics & Deployment:
- Plan and oversee hardware shipments, inventory tracking, and on-site installations.
- Manage cabling, network setups, and software deployments (SaaS, on-premise).
- Conduct post-installation testing and resolve technical issues.
- Customer Success**: Ensure smooth handover, user training, and high satisfaction post-implementation.
- Documentation: Maintain project charters, risk logs, and closure reports.
Presales Engineering
- Technical Presentations: Develop and deliver PowerPoint proposals, demos, and RFP responses.
- Solution Design: Collaborate with sales to tailor IT infrastructure/SaaS solutions to client needs.
IT Infrastructure & Analytics
- Deploy/troubleshoot cameras, networks (routers, switches, firewalls), servers, and cloud systems.
- Analyze system performance data (Excel/SQL) to optimize operations.
Requirements
- Diploma or Bachelor’s degree in IT, Computer Science, or related field.
- 3–5 years in IT project management, including hardware/software deployment and stakeholder management
- Project management & Logistics savvy: Experience managing shipments, installations, and cabling.
- Presales exposure: Technical proposal drafting and client presentations.
- Certifications: PMP, ITIL, CCNA, or cloud certifications preferred.
Key Competencies:
- Project Orchestration: Ability to juggle logistics, timelines, and stakeholder needs.
- Technical Sales Acumen: Confidently present solutions to non-technical audiences.
- Problem-Solving: Resolve deployment hurdles swiftly (e.g., shipment delays, configuration errors).
- Preferably to speak Mandarin to speak with Mandarin speaking clients and internal stakeholders
Patricia Poh | CEI No: R1988708 |
Grace HR Solutions | EA Licence No: 22C1305 |
UEN: 53456396A
Job Types: Full-time, Permanent
Pay: $3,000.00 - $5,000.00 per month
Schedule:
- Monday to Friday
Supplemental Pay:
- Performance bonus
Work Location: In person