Responsibilities
- To deliver good service management and high-quality office productivity tools to transform the way of work in the company and increase digital literacy of users.
- Drive the adoption and Users competencies of M365 application across the organization, providing advice on the skills and knowledge needed to support these applications in the future.
- Understand and translate business needs/ processes into IT solutions
- Strong domain knowledge in infrastructure with experience managing systems like M365, office automation related (network, printer, laptop management, Teleconference audio etc.)
- Manage & execution of digital transformation projects
- Actively support the identification and implementation of innovative digital solutions and technologies to address organisational challenges and improve operational efficiency.
- Drive the adoption and Users competencies of M365 application across the organization, providing advice on the skills and knowledge needed to support these applications in the future.
- Contributes to team effort by accomplishing related results to a new digital workplace through vendor management
- Perform regular routine check on ServiceDesk management, backup, software and service patches.
- Document technical procedures and maintain accurate records of all IT activities
Requirements
- Degree/ Diploma in Information Technology/Computer Engineering with 2-4 Years relevant working experience in Microsoft M365 Platform project & Support
- Proficient in areas such as cloud computing, voice/chatbots, robotic process automation (RPA), and/or Microsoft 365 technologies.
- Experience in supporting project delivery and leading service desk teams with ITIL knowledge.
- Proficient in M365 tools and familiar with Microsoft services like Azure and Active Directory. Basic IT networking knowledge is a plus.
- Strong communication and interpersonal skills. Proactive, analytical, and IT-savvy.
- Self-motivated, willing to learn and travel, and able to work flexible hours for projects.
All Successful candidates can expect a very competitive remuneration package and a comprehensive range of benefits.
Kindly email your resume in a detailed Word format to celeste.wong@peopleprofilers.com
We regret that only shortlisted candidates will be notified
People Profilers Pte Ltd
Tel: 6950 9754
EA Registration Number: R22110899
EA License number: 02C4944
EA Personnel: Celeste Wong Xin Yann