Lead the forefront of innovative solutions analysis in a dynamic tech environment, driving success through expertise in data analytics and technical program delivery.
As a Lead Solutions Analyst in the Commercial and Investment Banking (CIB) Technology - Payments Technology team, you will play a central role in driving the success of our technical program delivery. Your deep understanding of applications, platforms, and products will position you as a key bridge between product owners, business, operations, and software developers. Utilizing advanced analytical reasoning and technical fluency, you will translate complex business requirements into well-structured and technically feasible solutions. You will make data-informed decisions and provide strategic insights to support key business initiatives. As a solution analyst, you'll navigate ambiguity, manage change effectively, and communicate compellingly with diverse stakeholder audiences to ensure the highest quality and professionalism in service delivery.
Job responsibilities
- Lead the elicitation, documentation, and validation of business and data flow requirements, ensuring alignment with stakeholder expectations and functional and technical feasibility
- Develop and maintain comprehensive knowledge of industry trends, emerging technologies, and best practices to provide strategic guidance and innovative solutions for complex projects
- Model the design and implementation of functional and technical solutions, ensuring seamless integration with existing systems and infrastructure
- Build functional solutions which meets business requirements of ongoing Cross border and Real Time Payment initiatives and follow ISO CBPR+ standards
Prepare detailed interface mapping documents and static data that meets all the solutions and business requirements.
Review the solutions and interface mapping documents with business and technology stake holders to make sure that they are aligned with customer expectations and business needs.
Ensure the overall quality of functional solutions, interface mapping documents are in-line with standard practices we follow across the program in the bank.
- Assist the business with the onboarding UAT, including test cases preparation, planning, communication, and close tracking of activities.
- Work proactively with fellow BAs and other team members, ensuring work is proportionally distributed and targets are met.
Required qualifications, capabilities, and skills
- Bachelor's degree in Computer Science or equivalent
- Formal training or certification of business analysis concepts and 5+ years of experience or equivalent expertise in functional program delivery, or a related field
- Proven ability to apply functional fluency in current and relevant platforms, software tools, and technologies to drive innovative solutions
- Strong track record of leading through change, navigating ambiguous situations, and managing dependencies in complex projects
- Extensive knowledge in ISO 20022 messaging and strong experience in MX messages is required
- Extensive experience in Cross Border Payments delivery across the markets is required
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.