Job Description
This position is responsible for the learning and development of Shell staff, retailers, and their teams across the Mobility business in Singapore. You will plan, deliver, and manage learning programmes across various platforms and media, aligned with business priorities and learner needs.
Key Responsibilities
- Develop and execute a learning plan to support business priorities and capability development.
- Conduct learning needs assessments to identify performance and skill gaps.
- Deliver learning interventions and measure their impact.
- Facilitate learning via workshops, e-learnings, webinars, and mobile platforms.
- Localise global content and curate relevant learning solutions.
- Collaborate with Shell’s learning community and subject matter experts.
- Coach retailers and staff to embed learning into operations.
- Support key projects and facilitation needs as required.
- Evaluate learning content and delivery effectiveness.
- Maintain up-to-date learning records and systems.
- Manage learning budgets and resources.
Qualifications & Requirements
- Graduate degree in Business or qualifications in HR/Training/L&D (e.g. ACTA/ACLP).
- Minimum 5 years’ experience in L&D, preferably in retail, service, or customer-facing industries.
- Fast learner with the ability to understand the Mobility business and engage stakeholders from frontline to leadership.
- Strong facilitation skills for both in-person and virtual sessions.
- Excellent verbal and written English
- Proficient in Microsoft Office; experience with digital learning tools is a plus. Willingness to travel to Shell fuel stations for training purposes.
Location: Metropolis Tower 1, Singapore
Employment Type: 1-Year Renewable Contract
Work Arrangement: Hybrid (2 days WFH)
Working Hours: 9 AM – 6 PM
AWS Bonus: Provided
Brunel International S.E.A Pte. Ltd.
UEN No: 199603098R
EA License No: 16S8067
Reza Johannes - R1871121