Manager, Learning & Organisation Development
You will be part of a team driving the implementation of learning and organisation development (L&OD) in CAG. You will primarily be responsible for creating impact in capability/competency building, leadership development and implement change management to shape mindsets and behaviours where needed.
This role sits within the People Development and Experience Team and supports our broader goals: growing strong leaders, enabling enterprise-wide learning that sticks, and building a culture of innovation and excellence.
You’ll work closely with varied levels of stakeholders, learning partners, and other teams to design programmes, propose interventions, and build a roadmap that helps our people learn and apply learning faster.
How This Role Supports Our Bigger Goals
- Develop effective leaders who can lead teams for transformation and growth
- Equip teams with innovation skills for the future
- Strengthen capability through applied learning
What You’ll Do
- Anchor specific programs along the leadership development roadmap to ensure that program remain relevant, practical, and future-focused.
- Required to work with external and internal partners on program design and content.
- Take the lead to engage with program participants for continued learning and community building.
- Develop and continue to drive a clear, actionable roadmap to build innovation capability across the organization.
- Identify skills gap, design targeted interventions to close learning gaps.
- Track impact and iterate to improve outcomes
- Plan for, drive and see through end to end, the 180 feedback exercise for all leaders, to provide leaders insights into their strengths, and areas of growth
- Develop learning experiences that translate knowledge into practice and drive behavioural change.
- Measure the impact of applied learning interventions and continuously improve based on feedback and data.
- Collaborate with stakeholders to ensure alignment with business needs and learning goals.
- Enjoys engaging with people, and effectively listens, persuades, influences others to bring them on board change.
- Demonstrates strong critical thinking and learning agility.
- Clear, practical approach to identifying gaps and proposing solutions.
- An ideas generator, open to experimentation, and with a strong track record of translating ideas to implementation and results.
- Strong customer-centricity and has experience in applying a UX/UI design lens and in carrying out experiments to test ideas and solutions.
- Experience with delivering learning programmes (virtual or in-person) and facilitating focus group discussions.
- Excellent marketing and communication skills.
- ACLP certification and/ or certification in OD and psychometric tools, and experience with Learning Management Systems will be a plus.
- At least 5-7 years’ experience and track record in L&OD and related fields or demonstrated application of the above.