Job Summary
We are seeking an experienced and results-driven Centre Operations Consultant to oversee, optimize, and grow our confinement care operations. The role focuses on improving service quality, enhancing operational efficiency, and driving client engagement and satisfaction.
Key Responsibilities
- Oversee day-to-day centre operations and ensure service excellence.
- Develop and implement operational procedures and best practices.
- Drive business growth through client referrals, partnerships, and service enhancements.
- Train and guide staff to maintain high professional and service standards.
- Analyse operational performance and recommend improvements.
Requirements
- Minimum Diploma holder in Business, Hospitality, Nursing, or related field.
- At least 5 years of experience in operations management, hospitality, or healthcare.
- Strong leadership, problem-solving, and communication skills.
- Proven ability to meet operational and revenue targets.