Job Description:
- Skilled Pega Application Developer to provide Level 2 (L2) support, troubleshoot incidents, implement enhancements, and manage application testing and deployment.
- The ideal candidate will have experience supporting production systems, working with end-users, and delivering scalable improvements within Pega PRPC environments.
Key Responsibilities:
- Incident Management: Troubleshoot and resolve L2 production incidents in a timely manner, ensuring minimal impact to business operations.
- Application Enhancements: Design, build, and implement enhancements and change requests in the Pega platform based on business requirements.
- Testing: Develop and execute unit, integration, and UAT test cases to ensure quality and stability of changes.
- Deployment: Package and deploy Pega applications and hotfixes across development, test, and production environments following release processes.
- Collaboration: Work closely with L1 support, business users, and Business architects to identify issues and drive solutions.
- Monitoring and Optimization: Perform system health checks, optimize performance, and ensure compliance with security and audit standards.
Requirements:
- Bachelor’s degree in Computer Science, Engineering, or related field Experience in Pega development.
- Support Strong problem-solving and debugging skills.
- Experience in Agile or DevOps environments.
- Knowledge of REST/SOAP APIs, SFTP, database queries, and application logs.