- Perform routine maintenance and calibration of field instruments, pervasive sensing solutions to ensure accuracy and reliability.
- Troubleshoot and resolve issues with field instruments, including hardware, software, wireless network and connectivity issues.
- Ensure that all maintenance and calibration work is completed in compliance with relevant standards, regulations, and customer specifications.
- Provide technical support for troubleshooting complex problems, liaising with engineering teams where necessary.
- Conduct site surveys to assess customer needs, determine installation feasibility, and recommend solutions.
- Prepare detailed service reports after every maintenance, and repair activity.
- Ensure accurate records are maintained for all services performed, including calibration certificates, maintenance logs, and equipment inventory.
- Adhere to all relevant safety standards, Risk Assessment procedure and environmental regulations while performing field service duties.
- Respond to customer inquiries and requests promptly, providing expert advice and solutions
- Attends to customer meeting and technical clarification and provide timely resolution.
- Performs Pre-FAT / FAT (Factory Acceptance Test), Site acceptance Test & Commissioning.
- Provides remote support to customers via phone call and email.
- Coordinates with other engineers/designer/project manager for efficient project execution to meet customer’s requirement, project schedule & quality standard.
- 5+ years of related experience in field services or as a Field Service Engineer in Instrumentation and Pervasive Sensing solutions (e.g. Commissioning, preventive maintenance, refurbishments, site surveys, FAT, SAT etc.)
- Excellent problem-solving skills with demonstrable experience of troubleshooting and maintenance of field instruments (various technologies) such as flow meters, pressure, temperature transmitters or level transmitters and other measurement devices.
- Proficiency in network communication protocols such as HART, Foundation Fieldbus, Profibus, TCP/IP, OPC, Modbus, etc.
- Strong communication, interpersonal, and influencing skills to efficiently communicate and advocate service solutions to customers.
- Resourceful and self-motivated with high degrees of integrity.
- Customer orientated, self-directed and ability to multitask between various service assignments.
- Degree or Diploma in Instrumentation / Mechanical / Electronics Engineering
At Emerson, we prioritize a workplace where every employee is valued, respected, and empowered to grow. We foster an environment that encourages innovation, collaboration, and diverse perspectives—because we know that great ideas come from great teams. Our commitment to ongoing career development and growing an inclusive culture ensures you have the support to thrive. Whether through mentorship, training, or leadership opportunities, we invest in your success so you can make a lasting impact. We believe diverse teams, working together are key to driving growth and delivering business results.
We recognize the importance of employee wellbeing. We prioritize providing competitive benefits plans, a variety of medical insurance plans, Employee Assistance Program, employee resource groups, recognition, and much more. Our culture offers flexible time off plans, including paid parental leave (maternal and paternal), vacation and holiday leave.
WHY EMERSON
Our Commitment to Our People
At Emerson, we are motivated by a spirit of collaboration that helps our diverse, multicultural teams across the world drive innovation that makes the world healthier, safer, smarter, and more sustainable. And we want you to join us in our bold aspiration.
We have built an engaged community of inquisitive, dedicated people who thrive knowing they are welcomed, trusted, celebrated, and empowered to solve the world’s most complex problems — for our customers, our communities, and the planet. You’ll contribute to this vital work while further developing your skills through our award-winning employee development programs. We are a proud corporate citizen in every city where we operate and are committed to our people, our communities, and the world at large. We take this responsibility seriously and strive to make a positive impact through every endeavor.
At Emerson, you’ll see firsthand that our people are at the center of everything we do. So, let’s go. Let’s think differently. Learn, collaborate, and grow. Seek opportunity. Push boundaries. Be empowered to make things better. Speed up to break through. Let’s go, together.
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ABOUT EMERSON
Emerson is a global leader in automation technology and software. Through our deep domain expertise and legacy of flawless execution, Emerson helps customers in critical industries like life sciences, energy, power and renewables, chemical and advanced factory automation operate more sustainably while improving productivity, energy security and reliability.
With global operations and a comprehensive portfolio of software and technology, we are helping companies implement digital transformation to measurably improve their operations, conserve valuable resources and enhance their safety.
We offer equitable opportunities, celebrate diversity, and embrace challenges with confidence that, together, we can make an impact across a broad spectrum of countries and industries. Whether you’re an established professional looking for a career change, an undergraduate student exploring possibilities, or a recent graduate with an advanced degree, you’ll find your chance to make a difference with Emerson. Join our team – let’s go!
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