Role summary:
- To ensure effective onboarding processes for merchants and maintaining existing merchant’s profile, including online and offline merchants.
- Conduct customer due diligence (CDD) to onboard new merchants and for profile maintenance
- Review application/ refresh document and ensure that they contain all relevant documents
- Follow company’s CDD policy to assign risk level to merchants and to ensure the application compliant with regulations
- Communicate with external partners such as send completed application packages and follow up for merchant account to be released
- To collaborate with internal stakeholder and merchants when necessary.
- Prepare monthly report on risk portfolio and merchant performance
- Conduct investigations on abnormalities of merchant accounts in risk and underwriting prospective
- Handle day-to day underwriting tasks
- Research and maintain current knowledge to ensure adherence with all applicable regulatory requirements (on Compliance, Risk and Fraud), Risk Management policy and procedures, and adhere to all such standards, both legal and regulatory, to avoid exposing the company to undue risk.
- Support other ad-hoc duties
Requirements:
- Undergraduate in all aspect or candidates with knowledge of anti-money laundering (AML), customer due diligence and risk management
- Ability to multitask and work under tight timelines
- Ability to approach problems in a quantitative and qualitative manner
- Good analytical skills to analyse complex data
- Sound communication skills
- Proficiency in Excel
Prior experience in CDD/ KYC/ risk management/ AML would be an advantage.