We are looking for a highly experienced and proactive Senior Facilities Manager to lead and oversee all aspects of facilities management operations. This role involves managing a team, coordinating with client representatives and contractors, ensuring regulatory compliance, and driving service excellence across assigned properties. The ideal candidate will bring strong leadership, technical knowledge, and stakeholder management skills to ensure smooth daily operations and long-term asset performance.
Key Responsibilities:
- Lead and manage all facilities management functions, including maintenance, inspections, safety, and tenant services.
- Liaise with client representatives on outstanding works, defect rectification, and maintenance schedules using appropriate software/tools.
- Supervise emergency repairs, breakdowns, and provide technical guidance to teams and subcontractors.
- Oversee Permit-to-Work (PTW) processes and ensure compliance with statutory and workplace safety regulations.
- Conduct regular statutory and compliance inspections (e.g., fire safety, structural) and ensure timely submission of reports.
- Manage workplace health and safety, including review of risk assessments and conducting spot checks.
- Oversee operational reporting, including monthly progress reports, certification of completed works, and variation orders.
- Handle complex customer service and tenant-related issues professionally and efficiently.
- Support contract administration and operational budgeting as required.
- Guide junior staff and contractors to maintain high service delivery standards.
- Represent the client in key discussions and manage high-level operational decisions.
Requirements:
- Minimum 5 years of experience in a senior facilities management role, with proven experience managing large-scale properties.
- Valid Fire Safety Manager (FSM) certification with at least 3 years of FSM experience (if required).
- Experience in the successful handover of at least two new developments in the last 5 years.
- At least 3 years of experience providing integrated facilities management services to Government Procurement Entities (GPEs) is preferred.
- Strong leadership, communication, and stakeholder management skills.
- Proficient in FM software and reporting tools.