- Min 5 to 10+ years of global marketing/ key account management and building relationships exp with shipping MNCs with global footprint
- Shipping industry exp is required
- Possess strong persuasion and negotiation skills. Has excellent interpersonal and communication skills
Our client is a leading feeder solutions provider in the maritime industry. We are seeking an experienced global marketing cand for the position of a Senior Manager or Manager role, Global Customer engagement/ Marketing.
Summary: The Global Customer Engagement (GCE) department is responsible for promoting and developing the firm’s relationship with the world’s biggest Container Shipping companies at HQ and Regional HQ levels. As a Senior Manager or Manager, you will be responsible for
Reports to: Head of Global Customer Engagement
Location: Singapore
- Global Account Manager for 2-3 corporate customers in the shipping industry;
- For a senior mgr, you will manage a team of 2-3 pax whom might be fellow account managers and/or Asst Account Managers; For a manager, no people management responsibility is required
- For accounts that you and your team are managing, you are to strategize, define and implement growth in volume and revenue on a global basis;
- Building multilevel relationships and rapport with key customers globally; going deeper, wider and higher into the customers organisation. This is to develop the customer intimacy that is needed to put ourselves in a more competitive position;
- Be up to speed on knowing your customers’ strategies and develop plans/deals to align ourselves to their needs;
- Measure, track and analyze key account metrics;
- Persuade and influence regional marketing teams and business units to ensure proper management and implementation of strategies for your respective customers;
- All round understanding of the market, the global products offer by customer and competitor; and
- Work closely with other Global Account Managers, Business Unit Directors, Trade Departments & Senior Management.
- Ensuring that commercial processes are reviewed regularly and updated; and
- Best practices of contract administration are shared amongst regional hubs.
- Minimum Bachelor degree with at least 5 to 10 years of global marketing/ key account management exp gained in the shipping industry. (For a Mgr role, min 5 years of relevant experience is required. For a Senior Mgr- min 10 years of relevant experience is required)
- Experience in key account management /marketing and building relationships with MNCs in the shipping sector with global footprint is essential
- Shipping industry exp is required
- Able to travel overseas (regionally/globally) as part of business requirements. The travel is estimated to be about 30% but this may vary.
- Analytical and Inquisitive mindset;
- Able to develop relationships independently at different levels of a customer organisation;
- Strong persuasion and negotiation skills;
- Good interpersonal and communication skills;
- Goal-oriented, organized team player;
- Detailed and meticulous and strong problem solving skills;
- Proficient in all Microsoft Office applications; and
- Proficiency in the English language, both verbal and written.
- Added proficiency in Mandarin is a huge plus as the role may liaise with Chinese customers in Chinese.
Selling pts:
- The co is the and public shipping line in the world
- The co is a well known and global MNC in the shipping industry
- The co offers job rotation opportunities to good performers. If the cand is keen to branch out of this marketing function to other functions or look at overseas positions, the co has offered such opportunities to candidates.
- The co allows WFH 1 day per week
To apply, please send your cv in word doc to resume@cap-cg.com. Please also include details on your current salary, expected salary and notice period in your cv.
We regret to inform that only shortlisted candidates will be notified.
Posted by: CAP Consulting (EA license: 14C7175)
Caroline Poh (EA Registration: R1105649)
Date Posted - 17 July 2025
Job Types: Full-time, Permanent
Pay: From $1.00 per month
Schedule:
- Monday to Friday
Work Location: In person