Position Overview:
We are seeking an attentive, professional Service Crew member to join our esteemed team. The ideal candidate is passionate about hospitality, demonstrates a strong commitment to customer satisfaction, and upholds our high standards of service. As a member of our Service Crew, you will play a crucial role in delivering a memorable dining experience by providing warm, personalized, and attentive service to our guests.
Key Responsibilities:
- Greet and seat guests promptly, creating a welcoming atmosphere.
- Accurately present menu options, offer recommendations, and answer any guest questions.
- Serve food and beverages with precision, ensuring each dish meets presentation and quality standards.
- Monitor guest needs throughout the meal, promptly addressing any requests or concerns.
- Maintain cleanliness and order in the dining area, ensuring tables are set to perfection.
- Collaborate with kitchen staff and management to ensure seamless service.
- Follow all food safety and hygiene standards, ensuring compliance with the restaurant's protocols.
- Handle guest feedback professionally, demonstrating a commitment to guest satisfaction.
Qualifications:
- Previous experience in a mid- to high-end restaurant setting is highly preferred.
- Excellent communication and interpersonal skills.
- Strong attention to detail, with the ability to work gracefully under pressure.
- A friendly, professional demeanor, with a commitment to hospitality and customer service.
- Flexible availability, including weekends, evenings, and holidays.