Industry: Broadband, Telecommunication Sector
Location: Central area
Skills: Data Centre, Network and Service Delivery
The primary function is to monitor and supervise the service delivery involving the broadband / telecommunications technology – such as Data Centre, Server Centre, Network Infrastructure, monitoring etc.
Position Responsibilities:
- Will focus on managing the delivery of projects to the client in a timely manner.
- Engage with various stakeholders (eg: contractors, resources, suppliers, vendors) to monitor the delivery of need equipment and/or service.
- Handle reports such as billing, costing, progress report and perform presentation to management.
- Engage with day-to-day delivery activities, handle escalations and provide resolutions whenever there are delays or obstacles.
Position Requirements:
- Diploma or Degree in Computer Engineering, IT related and/or Business Operations field.
- Ideally with 6 years of working experience in Service Delivery management, experience in Telecommunications, System / Technology Integrator environment.
- Technology knowledge in Networking such as WAN / LAN, TCP / IP, Broadband services, IOT, ICT solutions.
- Strong leadership skills in managing various stakeholders and third-party contractors.
- Good verbal and able communicate with various stakeholders and colleagues for guidance and consultation.
- Strong in preparing management reports, updates, detailed-oriented and very meticulous.
We will consider all candidates but will prioritise those who have closer requirements to client needs.
Thank you!
Joseph Syho
Reg Number: R1108657
EA Licence No: 18C9079