Responsibilities:
Product Design Leadership
- Set the design vision and strategy for the new consumer banking products.
- Champion user-centered design principles and advocate for the importance of design within the organization.
User Research and Insights
- Develop a deep understanding of customer needs, behaviours, and pain points.
Design Strategy and Planning
- Define and execute a comprehensive design strategy that aligns with business goals and customer needs.
- Create user personas, user flows, and customer journey maps to guide the design process.
Product Design
- Conceptualize and design intuitive, visually appealing user interfaces for web and mobile applications.
- Create wireframes, prototypes, and high-fidelity designs that emphasize usability and accessibility.
- Ensure consistency in design elements and maintain a cohesive visual identity for the product.
Usability Testing and Iteration
- Plan and conduct usability testing sessions to gather user feedback and validate design decisions.
- Iterate designs based on user feedback and insights to continuously improve the product.
Cross-Functional Collaboration
- Collaborate closely with product managers, engineers, and other stakeholders to align design goals with technical constraints and business objectives.
- Communicate design concepts and rationale effectively to cross-functional teams.
Design System and Guidelines
- Establish and maintain a design system and style guide to ensure consistency and scalability.
- Promote accessibility and usability best practices in all design work.
Requirements:
Qualifications
- Bachelor's or Master's in design, human-computer interaction, or a related field
Relevant Work Experience
- Extensive experience (7+ years) in product design with a strong portfolio of consumer-facing digital products
- Proven leadership experience, including leading design teams and driving design strategy
Competencies/Skills
- Proficiency in design tools such as Adobe XD, Figma, or similar
- Strong knowledge of user-centered design principles, usability best practices, and accessibility standards
- Excellent problem-solving skills and attention to detail
- Outstanding communication and presentation skills
- Ability to work effectively in a fast-paced environment