Administrative Assistant

About SG EPAY

SG EPAY is a leading Singapore-based FinTech company, licensed by the Monetary Authority of Singapore (MAS). We deliver innovative digital payment and acquiring solutions to merchants across the region, with a strong emphasis on compliance and customer service.

Role Overview

We are seeking a proactive and detail-oriented Administrative Assistant to join our growing team. This role is key in supporting the company’s day-to-day administrative, operational, and coordination needs, ensuring efficient office management and smooth business support across departments.

Key Responsibilities

• Provide general administrative and clerical support, including managing correspondence, scheduling meetings, arranging travel, and maintaining records.
• Assist with the preparation, formatting, and filing of documents, reports, and data logs.
• Coordinate with internal teams (finance, HR, IT, operations) to facilitate workflows and resolve administrative matters.
• Support onboarding of new hires and maintain updated staff records, checklists, and compliance documentation.
• Monitor and track office supplies, vendor services, and other operational resources to ensure timely replenishment and cost efficiency.
• Assist in the preparation of presentations, meeting notes, and internal communications.
• Handle incoming calls, emails, and inquiries with professionalism, ensuring timely follow-up where required.
• Maintain proper documentation and filing systems in compliance with company policies and regulatory requirements.
• Provide logistical support for company events, team sessions, and training activities.
• Perform other ad hoc duties or projects assigned to support management and operations.

Requirements

• Diploma or equivalent qualification preferred; fresh graduates are welcome to apply.
• 1–2 years of experience in administration, office support, or coordination roles is advantageous but not mandatory.
• Proficiency in Mandarin (written and spoken) is required to communicate with Mandarin-speaking clients and to handle relevant documentation.
• Strong organisational and multitasking abilities with excellent attention to detail.
• Good interpersonal and communication skills; able to liaise effectively with diverse teams.
• Proficiency in Microsoft Office (Word, Excel, PowerPoint, Outlook) and comfortable with basic data entry/tracking.
• Ability to work independently with minimal supervision, while being a strong team player.
• Prior exposure to the finance, payments, or FinTech industries is a plus but not compulsory.
• Flexibility to occasionally assist beyond regular office hours if business needs arise.

Personal Attributes

• Professional, positive, and responsible attitude.
• Adaptable and able to perform efficiently under pressure.
• Customer-oriented mindset with excellent problem-solving skills.
• Reliable, discreet, and trustworthy in handling sensitive information.