Follows established procedures and guidelines to provide timely and effective administrative support to an office, business unit, department, or other organization group. Performs activities under direct supervision.
Key Responsibilities:
- Answers telephones, screens calls and takes messages so callers/visitors are dealt with promptly, courteously and accurately.
- Transcribes, type, format and proof reads a variety of material (e.g., correspondence, invoices, contracts, meeting minutes, reports, speeches, and presentations) using word processing, presentation, graphics and spreadsheet software.
Coordinates internal and external meetings. - This may include scheduling meeting times, making travel arrangements for attendees and ensuring that various meeting amenities are available.
- Manages the appointments and schedules of staff in the unit.
- Uses office equipment such as photocopiers, faxes and printers.
- Performs other administrative tasks according to established guidelines and procedures so these activities are completed accurately and on time.
- Activities may include distributing incoming mail, preparing outgoing mail, filing, maintaining office supplies or other inventory.
Competencies:
- Values differences - Recognizing the value that different perspectives and cultures bring to an organization.
- Action oriented - Taking on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm.
- Communicates effectively - Developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences.
- Customer focus - Building strong customer relationships and delivering customer-centric solutions.
- Ensures accountability - Holding self and others accountable to meet commitments.
- Plans and aligns - Planning and prioritizing work to meet commitments aligned with organizational goals.
- Data Analytics - Discovers, interprets and communicates qualitative and quantitative data; determines conclusions relying on knowledge of business or functional frameworks; simultaneously applies statistics, data validity, data visualization, and problem solving approaches to effectively extract meaningful patterns and business insights; presents conclusions and outcomes that enable data driven business decisions.
- Data Communication and Visualization - Constructs a tale of the business problem, root cause, solution options, and opportunities through illustrating data visually, including reports and dashboards.
Education, Licenses, Certifications:
- High school diploma or certificate of completion of secondary education or equivalent experience to the extent such experience meets applicable regulations.
- This position may require licensing for compliance with export controls or sanctions regulations.
Experience:
- Minimal or no work experience required.
The student to perform follows -
- Customer purchase analysis
- Administration support – Timesheet for Technician
- Email despatch
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