- Ensure the safety of employees and customers in the workplace by maintaining and updating policies and procedures
- Support day-to-day administrative tasks at the petrol station, including onboarding processes, incident reporting, recruitment documentation, performance reporting, pay slip distribution, and separation procedures
- Manage the inventory of uniforms for service champions to ensure availability and adherence to uniform standards
- Provide high-quality service to customers in both the forecourt and c-store, actively engaging in building customer relationships
- Assist the Shift Manager in addressing customer issues or feedback to maintain a positive customer experience
- Collaborate with the Shift Manager to oversee store inventory management and ensure proper stock levels
- Assist in enforcing work protocols and procedures through training, monitoring, and compliance audits to maintain operational efficiency
- Track performance scorecards of C-store and forecourt service champions for promotional programs aimed at driving revenue growth
- Perform any other duties or assignments as directed by the retailer to support operational needs and business objectives.
EA License No: 19C9611
EA Personnel Reg No: R25143833 Kwan Sook Yee (Evvie)
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