The Seletar Mall team is looking for suitably qualified individuals to join us as Customer Service member.
Responsibilities:
• Manage day to day operations in the service counter
• Maintain a high level of staff’s service standards
• Attend to shoppers enquiries and all aspects of customer service
• Perform centre promotions related activities such as gifts redemptions etc
• Manage a team of 3 other team members and reports to Marketing Manager
Requirements
Minimum GCE ‘O’ Level
2 years of experience in shopping mall or hotel concierge service is preferred
Computer literate
Possess good leadership qualities and interpersonal skills
Customer oriented with good communication & interpersonal skills
Able to work on shifts, weekends & Public Holidays
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