This is Adyen
Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft - making us the financial technology platform of choice. At Adyen, everything we do is engineered for ambition.
For our teams, we create an environment with opportunities for our people to succeed, backed by the culture and support to ensure they are enabled to truly own their careers. We are motivated individuals who tackle unique technical challenges at scale and solve them as a team. Together, we deliver innovative and ethical solutions that help businesses achieve their ambitions faster.
Associate CDD Risk Analyst
Adyen is looking for an Associate Customer Risk Review (CRR) Analyst to support our ongoing compliance with regulatory standards through Periodic Reviews.
Unlike roles focused on onboarding new merchants, this position concentrates on existing Adyen customers, reviewing and monitoring their business information on an ongoing basis. You’ll help us ensure continued compliance through structured reviews—known as Customer Due Diligence (CDD) reviews—which evaluate legal entities, ownership structures, and any significant changes that may affect risk exposure.
You’ll collaborate with cross-functional teams in Amsterdam and across the globe, work within well-defined workflows, and gain deep insight into regulatory best practices in the fintech space.
What you will do:
- Conduct regular KYC and Customer Due Diligence reviews on existing customers, ensuring that their profiles remain compliant with internal policies and external regulations.
- Work within structured, queue-based review processes, managing case files in an organized and timely way.
- Manage merchant-facing communication via Email and Zoom related to ongoing due diligence, including requests for documentation or clarification—ensuring clear, professional, and efficient interactions.
- Support internal stakeholders, including commercial teams, by providing risk-related insights that help balance compliance obligations with commercial considerations.
- Provide input to improve workflows through automation, documentation, or internal tooling enhancements.
Who you are
- You’re detail-oriented and methodical, with a keen interest in compliance, regulation, or financial crime prevention.
- You’re eager to learn about fintech regulation and how businesses are monitored over time, beyond the initial onboarding stage.
- 1 - 2 years’ experience in Customer Due Diligence/Enhanced Due Diligence/KYC.
- You enjoy structured tasks, documentation review, and working independently with guidance from your team.
- You understand that effective communication is not just about clarity–it’s about tailoring your message to your audience, whether that’s a merchant unfamiliar with regulatory terms or a senior commercial stakeholder managing a high-profile account.
- You’re comfortable asking direct questions, follow up for missing data, and explaining regulatory reasoning without losing sight of the business context.
- You thrive in a fast-paced environment and take ownership of your work and deliverables.
- You’re fluent in English (written and spoken).
- You’re open to occasional travel (up to 10% annually).
Why is this Role Unique?
This role is different from merchant onboarding or front-line KYC roles: it's about maintaining long-term regulatory health and assessing risk as businesses grow and evolve. It’s ideal for candidates looking to build a foundation in compliance, anti-financial crime, or risk assessment– while also developing strong communications skills through regular interaction with both external merchants and internal stakeholders.
Our Diversity, Equity and Inclusion commitments
Our unique approach is a product of our diverse perspectives. This diversity of backgrounds and cultures is essential in helping us maintain our momentum. Our business and technical challenges are unique, and we need as many different voices as possible to join us in solving them - voices like yours. No matter who you are or where you’re from, we welcome you to be your true self at Adyen.
Studies show that women and members of underrepresented communities apply for jobs only if they meet 100% of the qualifications. Does this sound like you? If so, Adyen encourages you to reconsider and apply. We look forward to your application!
What’s next?
Ensuring a smooth and enjoyable candidate experience is critical for us. We aim to get back to you regarding your application within 5 business days. Our interview process tends to take about 4 weeks to complete, but may fluctuate depending on the role. Learn more about our hiring process here. Don’t be afraid to let us know if you need more flexibility.
This role is based out of our Singapore office. We are an office-first company and value in-person collaboration; we do not offer remote-only roles.
