- Business analysis efforts for Life Asia system enhancements, focusing on claims modules.
- Collaborate with stakeholders to gather, analyze, and document business and functional requirements.
- Provide expert guidance on Life Insurance claims processes and system capabilities.
- Work with cross-functional teams (IT, operations, underwriting) to ensure seamless implementation.
- Conduct gap analysis, impact assessments, and support UAT planning and execution.
- Mentor junior BAs and ensure best practices in documentation and process alignment.
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