Business Operations Manager

We are seeking an experienced and versatile Business & Operations Manager to oversee the company’s core functions, including operations, finance support, administration, HR coordination, and warehouse management . This newly created role requires a strong leader with excellent organizational, problem-solving, and management skills , capable of driving efficiency, ensuring compliance, and supporting business growth.

Key Responsibilities

Business & Strategy

• Work closely with management to translate business strategies into operational execution.
• Identify process gaps and implement improvements to enhance efficiency.
• Provide insights and reports to support decision-making and long-term growth.

Operations Management

• Oversee and streamline daily operations across departments.
• Ensure smooth coordination between production, logistics, sales, and warehouse teams.
• Establish and monitor SOPs to maintain quality, timeliness, and compliance.

Finance & Accounts Oversight

• Supervise accounting processes including invoicing, payments, and reconciliations.
• Assist in financial planning, budgeting, and reporting.
• Ensure compliance with internal policies, audits, and statutory requirements.

Administration & Compliance

• Manage all company administration including contracts, permits, licenses, and certifications.
• Handle vendor and supplier coordination for office and operational needs.
• Maintain company documentation and records in compliance with regulations.

Warehouse & Inventory Control

• Oversee warehouse operations to ensure stock accuracy, safety, and organization.
• Monitor inventory reports, stock audits, and order fulfillment processes.
• Work with the warehouse team to ensure timely delivery and logistics efficiency.

People Management & Leadership

• Lead and guide admin, operations, and support staff.
• Drive accountability, efficiency, and professional growth within the team.
• Support HR functions such as staff onboarding, payroll coordination, and policy enforcement.

Requirements

• Degree/Diploma in Business Administration, Operations, Finance, or related field.
• At least 5 years of proven experience in operations, business management, or related functions.
• Strong leadership skills with the ability to manage multiple functions and teams.
• Familiar with accounting systems (e.g., Xero) and inventory systems.
• Excellent communication, organizational, and decision-making skills.
• High level of initiative, independence, and problem-solving ability.