About the Division/Dept
The Claims Division is responsible for carrying out investigations, conducting assessment of claims, settling claims and seeking claims recoveries.
Job Purpose
In your role as an Administration Assistant in the Claims Division, you will provide administrative support to a team of Claims Professionals who are responsible for reviewing and settling claims, and seeking claims recoveries for all general insurance classes.
Main Responsibilities
- Open, maintain and retrieve claim files
- Register new claim, revise reserves and close files
- Prepare payment and recovery documents
- Check daily claims data and payments
- Attend to daily incoming calls and mails
- Undertake any other duties as may be assigned
Requirements
- Minimum GCE ‘O’ levels
- Certifications in BCP, PGI, HI and ComGI will be an advantage
- Prior working experience in claims with a general insurer will be an advantage
- Have a strong focus on customer centricity and service.
- Meticulous and accurate in documentation
- Proficient in Office365 applications
- Fluent in written and spoken English
- Able to work effectively in a team
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