Requirements
- Minimum of 2 years’ experience in FX e-trading client support.
- Proficiency with Linux servers and commands, Shell Scripting, Python is a good to have.
- Practical experience and understanding of the FIX protocol.
- Detail-oriented with a client-first mindset.
- Ability to tailor communication styles to diverse audiences, combining technical expertise with business acumen.
- Self-motivated, proactive, and capable of managing incidents effectively under pressure.
- Excellent organizational, analytical, and problem-solving skills.
- Experience managing high-profile, tier-1 clients and business-critical applications.
- Strong aptitude for understanding and addressing client needs, resolving workflow challenges efficiently.
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