We’re looking for a proactive Client Success Manager to ensure clients achieve their goals while driving retention and growth.
Responsibilities
- Onboard new clients and ensure smooth transitions
- Monitor client satisfaction and address issues proactively
- Develop client success plans and track KPIs
- Identify upsell and renewal opportunities
- Serve as client advocate internally
Requirements
- Diploma or degree in Business, Marketing or related field
- Strong communication and conflict resolution skills
- Excellent organisational and analytical abilities
- Empathy-driven approach
Benefits
- Competitive salary + performance bonuses
- Career growth into leadership roles
- Professional training & certifications
- Recognition & rewards for top performance
Job Types: Full-time, Permanent
Pay: $5,000.00 - $6,500.00 per month
Benefits:
- Health insurance
- Professional development
Work Location: In person
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