Cloud Engineer

Job Description:

• Install, configure, and maintain software, hardware, and servers (on-premises and cloud).
• Manage servers, accounts, and cloud-related tools to ensure smooth operations.
• Monitor system performance and maintain infrastructure in line with business requirements.
• Collaborate with users and vendors to troubleshoot and resolve issues, ensuring minimal service impact.
• Conduct root cause analysis and implement corrective actions.
• Ensure security compliance through access controls, firewalls, backups, patching, and system hardening.
• Perform monthly patching and system upgrades to latest releases and models.
• Respond promptly to incidents and service requests (SRs).
• Conduct regular account reviews and generate reports.
• Research and recommend new technologies and approaches for system improvements.
• Provide technical support during and outside office hours, including on-call duties.
• Create and maintain technical documentation, manuals, and IT policies.
• Train and mentor staff on new technologies.

Required Skills & Experience:

• Minimum 3 years of hands-on experience in administration of On-Premises Servers and Cloud Operations (AWS & Azure).
• Strong expertise in AWS EC2, Lambda, S3, Glacier, EBS, Storage Gateway, IAM, ECS, EKS, and Azure Active Directory.
• Solid working experience with Load Balancers, Route Tables, NACLs, Security Groups, and NSGs.
• Experience in DevOps practices (CI/CD pipelines, automation tools).
• Proficient in Terraform, scripting (PowerShell, Shell, or equivalent), and cloud automation tools (Terraform, Chef, etc.).
• Strong knowledge of Linux (RedHat) and Windows Server (2012/2016/2019/2022) administration.
• Hands-on experience with VMware ESXi, vCenter, Hyper-V, Nutanix, Azure, and AWS environments.
• Deep expertise in Active Directory, DHCP, DNS, Group Policy, IIS, SCCM, WSUS, and Windows Clustering.
• Familiarity with backup and antivirus solutions (Commvault, NetBackup, TrendMicro, Symantec).
• Knowledge of storage products is an advantage.
• Exposure to Application tiers, IIS, Databases, and Change Management processes.
• Strong analytical, troubleshooting, and problem-solving skills.
• Excellent organizational, communication, and multitasking abilities.
• Ability to handle demanding SLA-driven environments shift rotation, standby duties, and off-peak maintenance may be required

Preferred Qualifications & Certifications:

• AWS SysOps Administrator or Azure Administrator (Mandatory).
• RHEL, MCSE, MCSA, ITIL, or equivalent certifications (Preferred).
• Basic networking knowledge and Linux/Unix cross-training ability.
• Experience in WOG environment is an added advantage.

Personal Attributes:

• Resourceful, meticulous, and process oriented.
• Positive, hardworking attitude with strong customer focus.