WHO WE ARE
FEB Cloud Services – Your Trusted Cloud Technology Partner
FEB Cloud Services (FEB PTE. LTD.) was founded by a team of seasoned experts from leading tech companies. With over a decade of experience in cloud computing, product development, technical implementation, and operations, we are dedicated to delivering reliable, high-value cloud solutions tailored for SMEs, startups, and individual developers across Southeast Asia.
Why Choose FEB Cloud
Experienced Industry Team
Our core members come from top-tier cloud providers with deep expertise in architecture design, operations, and business management—ensuring reliable and professional service delivery.
End-to-End Cloud Solutions
From cloud servers and business email to high-availability architecture, global acceleration, and security protection—we offer everything you need to move your business to the cloud.
High Value at Competitive Pricing
We optimise resource allocation to offer enterprise-grade technology at SME-friendly prices—so you get the performance without the high cost.
Worry-Free Technical Support
Responsive, hands-on support throughout deployment and beyond. Focus on your business while we handle the technical side.
Who We Serve
Small & Medium Enterprises
Quickly build scalable, secure cloud infrastructure with optimised IT spending and strong business continuity.
Developers & Creators
Easily launch websites or apps with reliable compute, global CDN, and simplified operations.
E-commerce & Cross-Border Business
Leverage our global nodes for faster access speeds, plus DDoS protection and WAF to keep your business safe and resilient.
ABOUT THE ROLE
As a Cloud Service Sales Consultant, you will be involved in the development and expansion of global business.
You will inspire and advocate for enterprises of all sizes to adopt cloud technology.
With your passion for technology, you will help all potential Internet customers to complete the service selection and purchase process easily and happily, and guide them in subsequent product upgrades and maintenance.
Our vision is to build the FED brand into one of the most trusted cloud service partners in Southeast Asia.
JOB DESCRIPTION
Engage and follow up with potential clients via live chat, sales calls, and email inquiries.
Be familiar with the company's cloud products and provide customers with introductions, demonstrations and basic technical consulting services for the company's cloud products;
Guide customers through onboarding, trial, and purchasing processes, helping them understand the solutions.
Handle basic post-sales inquiries and escalate technical issues to the support team.
Maintain ongoing communication with clients via WhatsApp, CRM, and encourage renewals or upgrades.
REQUIREMENTS
Understand cloud computing related products, such as cloud hosting, website construction services, domain name servers, certificate services, etc.
Candidates with experience in sales and service of cloud products in AWS, Microsoft Azure or other vendors are preferred.
Familiar with telesales, live chat, email, and WhatsApp-based client interactions.
Possess excellent English and business Chinese communication skills, and be able to interact effectively with customers online and offline.
Customer-oriented mindset with the ability to identify needs and provide matching solutions.
Job Types: Full-time, Permanent, Fresh graduate
Local only.
Benefits:
Cell phone reimbursement
Health insurance
Schedule:
Monday to Friday
And support in emergency situations
Our Culture & Values
Maniacal Customer Focus
Innovation & Excellence
Initiative & Courage
Impact & Influence
Integrity & Transparency
Diversity, Inclusion & Teamwork
