Responsibilities:
- Manage customer's requests and queries
- Handle clients' phone calls, emails, and correspondence
- Retrieve and assist Customer documents
- Assist in planning and organizing Customer Care
- Maintain filing systems, document organization, and general office administration as needed
- Handle information with utmost confidentiality and professionalism
- Streamline customer process
- Manage monthly KPI of cases
- Every Monday to Friday, 9am to 6pm
Benefits & Perks:
- Opportunities for career growth and personal development
- A supportive and collaborative work environment
- Monthly salary + AWS/Bonus
- Starting Salary of $2,000
Qualifications:
- Strong customer communication skills
- English and second language
- Proficient in Microsoft Office (Word, Excel, Outlook)
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