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Customer Success & Growth Executive

Memove
$2,100 - $3,800 a month
Full time
1 week ago

About Us

MeMove is a for-profit social enterprise start-up helping low-income individuals build better livelihoods. We do this by offering accessible financing for mobility devices like e-bikes, empowering people to earn, move, and grow.

Join us if you’re excited about making a difference while building real career skills in sales, customer experience, and business operations.

Job Responsibilities

Showroom Operations

- Host customer appointments and walk-ins at our showroom

- Guide customers through test rides and product choices

- Prepare e-bikes and mobility devices for handover (basic checks, setup)

Sales & Lead Management

- Manage leads from WhatsApp, Carousell, and other platforms

- Engage customers via chat or calls and schedule visits

- Recommend products based on customer needs

- Close sales and follow up on payments or subscriptions

Customer Support & Relationship Management

- Be the main point of contact after a sale

- Help with repair bookings, servicing, or general questions

- Coordinate with our ops team to resolve issues smoothly

- Build long-term relationships with happy, returning customers

Requirements

- Open to fresh grads. No experience needed, just the right attitude

- Comfortable in both English and Mandarin to better serve our diverse customers

- Friendly, confident, and enjoys talking to people

- Organised and able to manage leads and follow-ups efficiently

- Genuinely interested in mobility tech like e-bikes, PMAs, and micromobility

- Willing to work some weekends and public holidays

Working Hours

- You’ll typically work 44 hours a week on-site at our showroom

- Core customer hours are 10:00 AM to 7:00 PM, especially on weekends as that’s when most customers visit

- You have ownership over your schedule, as long as it supports the team and helps you hit your sales goals

Benefits

- We're located just 1 minute from Aljunied MRT, making your daily commute quick and convenient

- Join a young, energetic team in a tight-knit startup environment where your contributions matter

- Gain real opportunities to grow your skills in sales, customer success, and communication

- Be part of a company that’s creating meaningful social impact by supporting underserved communities

Job Type: Full-time

Pay: $2,100.00 - $3,800.00 per month

Benefits:

Schedule:

Supplemental Pay:

Work Location: In person

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