Are you ready to make an impact in data solution operations? Join our team as a Data Solution Operations Analyst, where you'll play a key role in ensuring data quality and delivering exceptional service to our clients. This is your opportunity to work with cutting-edge technology, collaborate with diverse teams, and drive innovation in data management. Elevate your career with us and be part of a team that values excellence and growth.
As an Analyst in Fusion Service Delivery team, you will monitor and deliver data files and products to clients on a daily basis. You will also work with various teams to identify and resolve any operational or technical challenges that may affect service delivery. You will aim to provide seamless and satisfactory services to end users and clients.
Job responsibilities:
- Monitor files to ensure each dataset and product is delivered to end user and/or client
- Manage business as usual exceptions, identifies root cause teams and works closely with appropriate teams to resolve exceptions
- Support data mining and analytics to help define process flow and best practices
- Produce metrics reporting to share with senior audiences
- Create Standard Operating Procedures
- Identify trends, patterns, and correlations to support data-driven decision-making
- Facilitate communication and collaboration across various teams to drive exception resolution
Required qualifications, capabilities, and skills:
- At least Bachelor's Degree in Business Analytics, Business, Finance, or related disciplines
- At least 1 year of work experience in Financial Services industry
- Strong analytical and problem-solving skills: Ability to analyze complex business problems and identify root causes
- Excellent communication and interpersonal skills: Ability to communicate clearly and effectively with stakeholders at all levels
- Microsoft Office Suite: Proficiency in using applications such as Word, Excel, PowerPoint, Teams and Outlook for documentation, data analysis, presentations, and communication
Preferred qualifications, capabilities, and skills
- Prior experience in either Fund Accounting, Collateral, Custody, Sustainable Investing, Reference Data, or Middle Office
- Knowledge of Tableau
- Knowledge of Python/Jupyter Notebook
- Knowledge/use of Collibra (previously OWL DQ)
- Experience working in data management at an Asset Manager
- Fluency in Japanese will be an advantage to communicate and deal with clients in/from Japan
- Data Analysis Tools: Proficiency in tools like Excel, Visio, SQL, Alteryx, querying databases & Confluence
J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world’s most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.
ABOUT THE TEAM
J.P. Morgan’s Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.
