What you’ll do
- Processing, managing, and developing the design drawings and documentation for all commercial projects within designated data centres and support across other data centres in sub-region where needed.
- Assisting the Platform Engineering team in producing contract drawings for Pre-Sales support and delivering them to the Sales team as part of contract documentation.
- Provide an assessment on power, cooling, and square meter availability at the Initial Quote phase.
- Creating technical designs for customer lifecycle (new and existing) activities and amendments to
- ensure customer requirements and design artefacts are completed within agreed parameters.
- Generating a Technical Handover document, including Computer-Aided Design (CAD) layouts,
- customer rack layouts, floor layout plans, and Bill of Materials for installations.
- Ensuring adherence to the Whitespace Design and Engineering Guidelines, following corporate design principles related to standardization of power, cooling, and space in the designs.
- Creating Work Orders to instruct Implementation Managers, remote hands and vendors on task execution against solution design.
- Processing all design activities for customer life cycle orders (day two) as it relates to MACDs and partial/full terminations.
- Updating facility floor plans using Auto-Computer Aided Design (ACAD) and Data Center Infrastructure Management (DCIM) software.
- Updating and maintaining inventory systems (e.g. FNT, OpsView, etc.) for Space and Power to ensuring data integrity and completeness.
- Update connectivity and cable tie records using DCIM (Data Center Infrastructure Management) software.
- Updating records of customers’ power circuits using company DCIM software.
- Adhering to the QHSSE (Quality, Health, Safety, Security & Environment) Responsibilities Matrix.
- Providing support during audits at DLR sites, ensuring data integrity and alignment issues.
- Taking responsibility for administrative and documentation management within the Platform Engineering function.
- Determine customer opportunity density cooling limits and perform CFD when needed.
- Coordinate with the Capacity Planning team for the need to add incremental space, power and connectivity installed capacity to support new customer transactions (Capacity Management).
- Managing ROFR/ROFO space in coordination with commercial management team (Capacity Management).
- Assisting Solution Engineers with pre-sales technical inquiries and design activities.
- Engage in training programs, workshops and self-directed learning to enhance skills and knowledge relevant to the role.
- Support sub-regional initiatives and activities to be an effective member of the cross-functional team.
- Engaging in customer interactions to support Sales and Solutions Engineers when required.
- Identify opportunities for process enhancement, suggesting improvements that contribute to efficiency and effectiveness.
- Assist in onboarding new team members, sharing knowledge and helping them integrate into the team and company culture.
- Assist with sustainability and environmental initiatives, aligning with the company’s commitment to responsible practice.
- And many more.
What you’ll need
- A bachelor’s degree in engineering, preferably electrical or mechanical.
- Significant years of engineering experience in mission-critical environments, preferably including data centers.
- Strong knowledge of Auto-Computer Aided Design (ACAD).
- Proficiency with Microsoft Office Suite (Visio, PowerPoint, Word, Outlook, Explorer) and/or equivalent
- Experience of data centre design, business critical infrastructure management and data centre
- environment awareness.
- Electrical, Mechanical, Network or Operational data centre experience is a benefit.
- Rigorous attention to detail and application of standards and processes.
- Must be a self-starter, proactive, flexible, and able to work within deadlines.
- Ability to work on multiple tasks/projects.
- Strong problem-solving skills, including the ability to resolve customer design issues effectively.
- Must be detail oriented with excellent communications, interpersonal and oral/written presentation skills.
- Ability to travel and work onsite
- Customer centricity and natural drive to work with other areas of the business to provide the customer with the best possible outcome.
- Collaboration: Is a true Team player that connects people and unites them to do the right things for our customers (without the authority to instruct them to do so)
Report job
