Job Description:
IT Network & Systems Support:
- Day to day IT Operations and ensure smooth operation of network hardware, software, and telecommunications
- Provide technical support for offices in PH, Vietnam, Malaysia and Singapore
- Experience in managing network infrastructure(hardening, access control)
- Troubleshoot hardware/software issues and escalate to vendors where required.
Project Delivery & Regional Collaboration:
- Lead or support IT infrastructure projects(office setups, hardware refresh, systems upgrades).
- Coordinate with regional IT teams and third-party vendors for implementation and support.
Licensing & Compliance:
- Manage software licensing, subscriptions, and vendor relationships.
- Ensure compliance with company policies, IT standards, and regulatory requirements.
Documentation & Training:
- Maintain IT process documentation and asset inventory. Conduct knowledge transfer and training for end-users as needed.
Work Arrangements:
- Travelling within ASEAN may be required to support projects and operations
- Hybrid (WFO + WFH)
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