Event Operation Executive
If you have personal flair and energy, a customer focused approach to business, are committed to excellence and are interested in creating a marketplace in which government and industry, can meet clients, and share innovative ideas for citizens and their customers with the use of technology, then you might be the right champion for CIO Network Pte Ltd. Our brand name – OpenGov Asia.
Our team operates with an entrepreneurial attitude, a strong reputation for quality, a rich history of success and a strategic plan for continued growth.
The Opportunity
CIO Network Singapore office is seeking an experienced Event Operation Executive (Client Experience Specialist) to help support our event’s sponsorship needs within the operations group. This role includes handling clients and operations requirements.
This is an excellent opportunity for someone with polished customer service skills, as well as previous experience working in the events industry within an operational capacity.
Responsibilities
Reporting to the General Manager, the Event Operation Executive (Client Experience Specialist) will be responsible for, but not limited to:
- Handling sponsors’ liaison and management of their exhibition stand,
OpenGov Gamification Tables, wish lists and logistics for conferences, breakfast dialogues and training programmes
- Liaise with sponsors in the run up to the conference, making them feel confident that they are in a safe pair of hands and provide outstanding customer service throughout to ensure our clients return year on year
- You are computer literate and experienced in Word, Excel and Power Point. You will have to keep excellent control and well organised records of sponsors details – admin and project management work is crucial for this role
- Managing events budget and ensure all budgets properly filed and recorded
- Work with marketing, Sales and Sponsorship team to ensure every part of every sponsorship contract has been fulfilled, even where it affects or crosses other department
- Liaise with external providers including venues, contractors, suppliers etc. obtaining quotes, negotiating costs, selecting the provider and managing the on-going relationship
- Pre-show and on-site exhibitor/sponsor liaison and support
- On-site management of all logistics and ensure everything run smoothly
- Manage reporting for client for the digital platform
- Ensuring sponsors logo and profile is upload on the website
- Manage ad-hoc projects
Desired Skills and Experience
As an ideal candidate your background will include:
- Fresh Graduates to 3 years experience of working in an operations role in events environment
- Detailed knowledge of Operations best practice – Conferences and
Exhibitions is a plus
- Sound commercial awareness – managing budgets, and keeping
within the set budget, including contract management
- Customer service experience
- Ability to multi-task under pressure whilst maintaining accuracy and
efficiency
- Excellent time-management skills
- A ‘can do’ attitude, is a team player with initiatives
- Good negotiation skills
- IT Literate - to have the skills mentioned and be able to source and adopt new tech
- Willing to travel
- Good writing skills and phone mannerism
The Rewards:
We offer international exposure, an excellent salary and the opportunity to work on some of the most-regarded conferences in the industry.
For those of you who are interested please send your CV with a covering letter. We regret that only short listed candidates will be notified. All applications will be treated with the strictest confidence.
About OpenGov
Purpose: Inform and Empower
Vision: Delivering exciting engagements that inform and empower digital executives
Mission: To provide platforms that enable the sharing of ideas, knowledge and expertise, and bring Digital Executives together to grow and learn from their experience of engagement with OpenGov
Culture: Teamwork, Passion, Dedication, Humility and Inclusion
OpenGov is a content platform, dedicated to sharing ICT-related knowledge and information between governments. We focus on the public sector in the Asia-Pacific region. We help governments become more Efficient, Agile, Transparent and Secure, so as to improve the lives of their citizens.
OpenGov has over 20 years’ experience in the sector. We interact regularly with hundreds of Government ICT officials across Asia, Australia and New Zealand. In the process, we have gained a thorough understanding of the challenges faced by Government CIOs in a rapidly transforming world. We bridge the intersection between Information and Communication Systems (ICT) on one side and government agencies, healthcare and education sectors on the other. We leverage our network and expertise to assist CIOs in their journey, exploring solutions to complex problems and finding best practice examples.
OpenGov organises C-level conferences across the region, where valuable insights are shared by public sector leaders from around the world. Our pioneering roundtable format, which is rapidly becoming the industry norm, encourages many-to-many exchange of experiences among delegates and speakers. It enhances learning and enables true collaboration. Participation from the private sector is included, introducing fresh perspectives.
We also arrange customised Breakfast Dialogues, facilitating intensive, in-depth analysis of current trends and specific issues. Our team has been a past winner of the "Best CEO Level Conference in Asia" award.
Our digital platform features interviews with officials and executives from the public-sector ICT arena and opinion pieces from thought leaders. We publish reports on digital transformation projects and highlight successful government initiatives.
OpenGov is the Proud Winner of:
- A Rotary Singapore-ASME Award – Entrepreneur of the Year 2017
- A Rotary Singapore-ASME Award – Entrepreneur of the Year – Business Strategy 2017
- MPAS Award - Event of The Year 2017
- Sparks Award - Best Event of The Year by Media Owner 2017
- TIAS President's Award 2015/2016
- SMEs Asia Awards 2015/2016
Work remotely
- No
Job Types: Full-time, Permanent
Pay: $2,500.00 - $4,500.00 per month
Education:
- Local Polytechnic Diploma (Required)
Experience:
- Events Operation: 1 year (Required)
- Project Management: 1 year (Required)
- Client Liaison: 1 year (Required)
Work Location: In person
