About us
At DHL, people mean the world to us. That’s why our goal has always been to attract and retain the best talent over the world. We provide challenge and opportunity for personal and professional development. We recognize the difference you bring to our business, and together we share the pride of building THE logistics company for the world.
Under the DHL Supply Chain umbrella, one of the business units of DHL, we provide customized logistics and industry solutions in the areas of supply chain management, warehousing, distribution, value added services, and lead logistics provider services for our customers – helping them deliver better results everyday.
Responsibilities
- Monitor Monthly KPI customer’s target and prepare Corrective Action if there is any
- Build a strong win-win customer relationship to ensure customer retention and development solution to growth existing business.
- Manpower arrangement with the PerC team. (Hiring & Replacement if any)
- Provide coaching / training to subordinates (when needed)
- Troubleshooting on operational issues such as Okura conveyor issues, WMS etc.
- Drive and implement OMS culture as per DSC standards. Always educate the staffs
- Manage the planning process to ensure all activities are executed
- Focus on quality, cost and service level to meet customer’s expectation
- Continually review and improve business processes. (Come up with more ideas on CI)
- Communication – Have regular sessions with the staff, to understand more about their feedback and concerns. Link up with our HRBP if there is a need, example family issues, or personal reasons
Requirements
Requirements:
Degree in Logistics / Supply Chain Management preferred.
Minimum 2-3 years' experience in supply chain operations and at least 1 year experience in supervisory role
Must be highly motivated and able to supervise headcount of more than 50 and manage relationships with all levels of staff and customers
Have excellent verbal, written and presentation skills
At DHL Supply Chain we take pride in our commitment to fostering a workplace that celebrates diversity and promotes inclusion for all. We believe that the diverse backgrounds, perspectives, and experiences of our employees are integral to our success. Our inclusive culture is built on the principles of equality, respect, and belonging, where every team member is valued and empowered.
We actively encourage individuals from all walks of life, regardless of age, race, gender, sexual orientation, religion, nationality, disability, or any other characteristic, to apply for positions with us. We are dedicated to providing equal opportunities, removing barriers, and creating an environment where everyone feels they truly belong.
