The Project Management Office (PMO) partners with our clients and internal teams to deliver high value and quality programs, projects, and deliverables. While balancing timelines, scopes, and budgets this team collaborates with subject matter experts, client services, and client stakeholders to ensure projects meet clients’ business objectives.
The PMO has smart, dedicated, and team-oriented individuals who work with diverse cross-functional teams to do the right thing for our clients. We apply the rigor of best practices while continually evolving our ways of working to improve our delivery and client outcomes.
Responsibilities:
- Leads and coaches others on project management activities.
- Applies and coaches others on risk mitigation across client projects and works with cross-functional leads to escalate as needed.
- Manages P&L, POs, invoicing and BCRs.
- Manages large portfolio of work while also managing projects ($2.5M+).
- Responsible for scope definition, budget development, resource and timeline planning.
- Manages relationships with internal and external stakeholders.
- Partners with client services team to find efficiencies and grow the business.
- Contributes to craft evolution.
- Demonstrates awareness of multiple portfolio metrics against defined division targets, and clearly understands the impact decisions have on metrics.
- Is able to work with AD/EgM to quantify sales opportunities and investments to help inform business decisions.
Requirements:
- Advanced communication and presentation skills.
- Advanced business and financial acumen.
- Excellent interpersonal and collaboration skills.
- A client service mindset, in both delivery and solutions.
- Strong negotiation skills.
- Proficient with project management tools and technologies, such as Microsoft Projects, Smartsheets, TFS, Jira, financial processing / tools.
- Proficient in change management strategies and systems’ implementations.
- Solid understanding of agency/marketing/sales environment.
- Experience in digital, CRM, software development, digital/interactive and/or new media projects.
- Working experience with both waterfall + agile methodologies.
- Understanding of SCRUM methodology.
- Previous experience working within an agency.
- Healthcare experience would be an advantage.
- Comfort with and enthusiasm for integrating AI into your work.
Klick is consciously creating a culture where everyone can thrive and grow in their careers. We believe that our best work comes from our diverse backgrounds, perspectives, and skills. We strongly encourage members of historically underrepresented communities to apply, including Black people, Indigenous peoples, and other people of colour, people with disabilities, people from gender and sexually diverse communities and people with intersectional identities.
We’re also committed to developing an inclusive, barrier-free recruitment process and work environment. Should you require any accommodation, please contact us at [email protected] and we will work with you to meet your accessibility needs and ensure you have a positive experience.
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