We are looking for a charismatic and customer-focused Retail Assistant to join our team. This role is ideal for someone who thrives in a dynamic retail environment and is excited to connect with customers both in-store and online. In addition to day-to-day store operations, you will also be hosting live streams to showcase our products, engage with online audiences, and support digital sales efforts.
KEY RESPONSIBILITIES
- Deliver excellent service standards and customer experiences in-store
- Perform daily store operations, including opening and closing duties
- Work collaboratively to meet and exceed sales targets
- Provide product knowledge and build strong customer relationships
- Maintain store cleanliness and adhere to visual merchandising guidelines
- Assist with inventory management, stock replenishment, and transfers
- Take initiative to host regular live streams (e.g., TikTok, Instagram) to promote products, answer questions, and drive traffic to our stores and e-commerce platforms
- Coordinate with marketing team to align content themes and promotions for live streams
- Remain updated on brand campaigns, promotions, and product launches
- Maintain a positive, team-oriented attitude and willingness to learn
QUALIFICATIONS
- Minimum 1 year of experience in a retail or customer service role
- Passion for retail, digital engagement, and creating content
- Confident, well-spoken, and comfortable being on camera
- Proficient in basic computer operations and digital platforms
- Strong communication and interpersonal skills
- Ability to work independently and as part of a team
- Willingness to work retail hours, including weekends and public holidays
- Flexibility to work across all store locations/outlets
REQUIREMENTS
- Customer-oriented with a service-first mindset
- Good command of English (spoken and written)
- Basic knowledge of live streaming platforms is a plus
- Social media savvy and familiar with trends preferred
- Positive energy, adaptability, and a willingness to go the extra mile
TO APPLY
If you’re excited to blend retail with digital engagement, please send your resume to [email protected]. We look forward to meeting you!
Job Types: Full-time, Part-time, Permanent, Fresh graduate
Pay: $1,600.00 - $2,200.00 per month
Expected hours: 44 per week
Benefits:
- Employee discount
- Professional development
Schedule:
- Day shift
- Holidays
- Monday to Friday
- Night shift
- Weekend availability
Experience:
- Retail: 1 year (Preferred)
Work Location: In person