Responsible for tasks such as answering bid questions, application development, on-site debugging, after-sales service, TCO, and engineering technical support and management for product operation and maintenance in Data Centre projects.
Main Responsibilities and Duties:
- Handle bid-related inquiries, develop market plans for supporting products, and drive application development.
- Provide technical support throughout bidding, installation, and post-sales stages.
- Review and interpret relevant regulations and bid documents related to supporting products.
- Oversee on-site construction management, debugging, project execution, and progress monitoring
- Manage customer service activities, coordinate after-sales resources, and conduct customer training.
- Oversee Total Cost of Ownership (TCO) management.
- Ensure service delivery and operational maintenance of supporting products.
Qualifications:
- Educational Background: Minimum bachelor's degree or above.
- Experience Requirements: 15 years of relevant experience, with minimum 5 years in deputy head/ director level managing teams of at least 5-10 people.
- Candidates must have Data Centre or Power System experience.
- Skills and Knowledge: Read and write technical documents.
- Must come with their own network of vendors and clients,
- Minimum 10 years of working experience supporting clients in Greater China (onsite) is a must
- Working experience with Yonyou system is highly advantages
Reporting and Business Relationships
- Direct Reports to: Managing Director
- Key Customer Relationships: External clients, Power System Corporation, Import and Export Companies, etc.
- Direct Subordinates: Heads of the Technical Engineering Department, On-site Construction Department, and After-Sales Service Department.
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