Search suggestions:

part time
work from home
admin
account assistant
retail
full time
barista
psychology internship
part time work from home
remote
admin assistant
customer service
account executive
Singapore
Apply

Guest Experience Expert (Concierge)

Marriott International
Full time
3 weeks ago
Additional Information
Job Number25092728
Job CategoryRooms & Guest Services Operations
LocationThe St. Regis Singapore, 29 Tanglin Road, Singapore, Singapore, Singapore, 247911
ScheduleFull Time
Located Remotely?N
Position Type Non-Management


POSITION SUMMARY


Our jobs aren’t just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, the Guest Experience Expert makes transactions feel like part of the experience.


No matter what position you are in, there are a few things that are critical to success – creating a safe work place, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Experience Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Experience Experts – to get it right for our guests and our business each and every time.


PREFERRED QUALIFICATIONS

Education: High school diploma or G.E.D. equivalent.

Related Work Experience: No related work experience.

Supervisory Experience: No supervisory experience.

License or Certification: None


At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

Combining timeless glamour with a vanguard spirit, St. Regis Hotels & Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service. We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

Save Apply
Report job
Other Job Recommendations:

Guest Experience Expert (Concierge)

Marriott International
Singapore
Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay...
3 weeks ago

Concierge - Concierge

Marriott International
Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay...
3 weeks ago

Guest Experience Expert (Bell Captain)

Marriott International
Singapore
Respond to guest requests for special arrangements or services (e.g., transportation, reservations, dry cleaning) by making...
2 weeks ago

Guest Experience Expert (Call Centre, i-Job Program)

Marriott International
Singapore
  • Receives and transfers all calls to respective extensions...
  • Assisting and providing information for all callers...
3 weeks ago

Guest Experience Expert

Marriott International
JW 万豪酒店是万豪国际集团旗下的奢华酒店品牌,在全球各大城市和度假胜地拥有 100 多间酒店及度假酒店。JW 坚持以人为本的品牌文化,深信员工是我们的立足之本,有了快乐的员工,才有满意的宾客。JW...
3 weeks ago