Scope of work
The Services required are set out as follows:
ICT Support and Services
· Assist the ICT Manager in the management of school-owned and
student-owned ICT devices, including asset loan & return, apps
installation and basic troubleshooting & device restoration.
· Assist in supervising Desktop Engineers (DEs) to provide technical
support and advice to staff and students, including laptop issues,
resetting of passwords, etc.
· Support the procurement of ICT equipment and liaison with external
vendors.
· Support the management of ICT-related accounts and password
reset matters.
· Support HOD/ICT and ICT Manager in the updating of the official
School Website
AV Support and Services
· Work closely and coordinate with HOD/ICT, ICT Manager and
external vendors for procurement, installation and maintenance of
AV equipment.
· Manage the operation and maintenance of equipment in the Media
Studio, as well as support the running of programmes in the studio.
· Conduct stock-take quarterly for AV equipment in the school and
report loss or damages to HOD/ICT and ICT Manager.
· Help teachers set up or troubleshoot AV equipment for all teaching and learning purposes.
· Provide AV support for face-to-face and virtual school events and
activities, including Speech Day, CNY concert, Parent-Teacher
Conferences, weekly assemblies etc.
· Assist teachers-in-charge of the Media Club CCA in logistical and
technical matters.
· Manage and update the TV Messaging System.
· Take photos of new staff and students, and during school events
when necessary. Assist with the editing and processing of the photos
for publication.
ICT Education
· Conduct training for students on ICT tools related to the school’s
Digital Education Programme.
· Conduct training for teachers on use of ICT devices and apps.
Additional Duties
Duties listed above are not exhaustive and candidate will be required to
perform any other ICT-related duties as assigned by the School Leaders,
HOD/ICT, SH/Digital Learning and ICT Manager.
Qualifications and Skills
The Personnel should preferably have the following qualifications, skills and experience:
· Relevant qualifications from recognized local or international institutions or certification boards. The certifications should be in IT or a related field.
· Familiar with operating and maintaining ICT & AV equipment and applications.
· At least 3 years of coaching experience in ICT-related programmes.
Job Type: Contract
Contract length: 12 months
Experience:
- coaching experience in ICT-related Programmes: 2 years (Required)
- AV Support and Services: 2 years (Required)
